Dressing Table with Mirror

This Shipping Policy explains how Furnivo Ltd handles order processing, shipping, and delivery for purchases made through our website.

1. Order Processing Time

• All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays)
• Orders placed after business hours or on weekends will be processed the next working day

You will receive a confirmation email once your order has been successfully placed.

2. Shipping Time

• Estimated delivery time: 3–5 business days after dispatch

Delivery times are estimates and may vary depending on your location and external factors such as courier delays or high demand periods.

3. Shipping Costs

• We offer free standard shipping on all orders unless otherwise stated at checkout

Any applicable shipping fees will be clearly displayed before you complete your purchase.

4. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email.

You can track your order at any time using our tracking page:
https://furnivoltd.com/apps/track123

5. Delivery Areas

We currently ship to the United Kingdom.

If you require delivery outside this region, please contact us before placing your order.

6. Delays and Issues

While we aim to deliver within the estimated timeframe, delays may occur due to:

• Courier service disruptions
• Weather conditions
• High order volumes
• Incorrect or incomplete delivery information

If your order is significantly delayed, please contact us and we will assist you promptly.

7. Incorrect Address

It is the customer’s responsibility to ensure that the shipping address is accurate.

If you notice an error in your address, please contact us immediately. We cannot guarantee changes once the order has been dispatched.

8. Lost or Stolen Packages

If your package is lost or marked as delivered but not received, please contact us within 7 days of the expected delivery date.

We will investigate the issue with the courier and provide a suitable resolution.

9. Damaged Items in Transit

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.

We will arrange a replacement or full refund at no additional cost.

10. Contact Information

Furnivo Ltd
Company Number: 16199078

Email: contact@furnivoltd.com
Phone: +44 7457425060
Contact Page: https://furnivoltd.com/pages/contact

Address: 6 The Meadows, Watford WD25 9AH, United Kingdom

11. Policy Updates

We may update this Shipping Policy from time to time to reflect changes in our operations or legal requirements. The latest version will always be available on our website.